Privacy Policy

Effective Date: 9/8/2025

At Metro Custom Christmas Lighting, LLC (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with our services.

Information We Collect

When you use our website or services, we may collect the following information:

Personal Information: Name, email address, phone number, and mailing address when you fill out forms, request a quote, or contact us.
Payment Information: Only if you make a payment directly through our payment provider (processed securely via our payment provider). We do not store your full credit card information.
Non-Personal Information: Browser type, device information, IP address, and browsing behavior to help improve our website and services.

How We Use Your Information

We use the information we collect for purposes including:

Providing requested services and quotes
Responding to inquiries and communicating with you
Processing payments and managing orders
Improving our website, products, and services

Sharing Your Information

We respect your privacy and do not sell or rent your personal information. We may share information with third parties only in the following circumstances:

With service providers who help us operate our business (e.g., payment processors, website hosting)
If required by law or legal process
To protect our rights, property, or safety, or that of our users or others

Cookies and Tracking

Our website may use cookies or similar technologies to improve your browsing experience. Cookies help us understand how visitors use our site and personalize content. You can disable cookies in your browser settings, but some features may not function properly.

Data Security

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and disclosure of personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Your Rights

You have the right to:

Access the personal information we hold about you
Request corrections or updates to your information
Opt out of promotional communications at any time
Request deletion of your personal information (subject to certain legal obligations)

To exercise these rights, please contact us at MetroCustomLightin@gmail.com or (580) 402-1024.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

Children’s Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If we become aware of any such data collected, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: MetroCustomLighting@gmail.com
Phone: (580) 402-1024
Hours: Mon-Sat 9:00 am - 5:00 pm